Privacy Policy and Terms of Service

ARBITRATION NOTICE: THESE TERMS CONTAIN A BINDING ARBITRATION PROVISION, AND A WAIVER OF JURY TRIALS AND CLASS ACTIONS AS SET FORTH BELOW – PLEASE READ THESE SECTIONS CAREFULLY.

Terms of Service

Effective Date:        January 1, 2020

Last Revised:           November 1, 2020

ARBITRATION NOTICE: THESE TERMS CONTAIN PROVISIONS REQUIRING BINDING ARBITRATION AND A WAIVER OF THE RIGHT TO JURY TRIALS AND CLASS ACTIONS. PLEASE READ THESE SECTIONS CAREFULLY.

These Terms and Conditions (“Terms”) constitute a legal agreement between SolarLeadFactory LLC (“SLF” or “we” or “us” or “our”), as the owner of understandsolar.com and its sub domains and sub URLs (the “Website”), and you, as a user of the Website and/or our Services (“you” or “your”).

These Terms govern your use of the Website and the Services (as defined below). By accessing the Website or using the Services, you acknowledge and agree that the following terms and conditions, including the Privacy Policy (and if applicable the California Privacy Notice) posted on the Website (which are expressly incorporated into this Agreement), shall govern your use of each and every page of the Website, applications, tools, online services, data and materials provided by us or you therein, and the provision and use of information (including your personal Information) by or to you by or through the Website or other method of communication, such as text message (SMS/MMS), e-mail, telephone calls (including IVR, pre-recorded, and auto-dialed calls), as well as any other related action taken or reasonably foreseeable by you, SLF, and/or one or more of SLF’s partners (all together, the “Services”).

The Website and the Services are intended for use within the United States by residents of the United States.

Your visitation to the Website and use of the Website and Services mean you:

  • acknowledge that you have read, understood and agreed to be bound by and comply with this Agreement (including but not limited to the binding arbitration and class waiver provisions below, as well as the Privacy Policy); and,
  • agree, in connection with your use of the Services (including the features and functions made available to you), to comply with all applicable laws and regulations.

If you object to any of the terms or conditions of these Terms, any guidelines, or any subsequent modifications thereto or become dissatisfied with the Website or the Services in any way, you should immediately discontinue use of the Website; provided, however that you will still be bound by your obligations under these Terms, including any indemnifications, waivers, warranties, and limitations of liability.

By continuing to access and use the Website and/or the Services, you represent and warrant that you have the capacity to enter into, and agree to, this Agreement relating to the Services. The Services are only intended for use by persons 18 years of age and over, or those between 16-17 years of age who have legal parental or guardian consent and are fully able to enter into and to comply with this Agreement. Before using the Services, you confirm to us that you: (a) are 18 years of age or over, or (b) if you are 16 or 17 years of age, you possess legal parental or guardian consent and are fully able to enter into and to comply with this Agreement.

It is your responsibility to periodically review these Terms. We reserve the right, at any time, to change this Agreement and the Terms herein or the contents of the Website, in whole or in part, at any time for any reason by publishing notice of such changes on the Website. Any use of the Services by you after SLF’s publication of any such changes will constitute your acceptance of these Terms, as modified. For this reason, we encourage you to periodically visit the website and review the terms and conditions of this Agreement. You agree that SLF is permitted to access and use any other information provided by you to perform the Services and, if necessary, to access such information to obtain contact information in order to provide notifications relating to the Services provided to you by the SLF. We reserves all rights afforded by the laws of the state of Wyoming, and of the United States, and specifically reserves our rights, claims, and defenses for any omission from the contents of this notice to you and all other users of the Website and Services.

Termination

We may terminate your or any other participant’s use of the Services and destroy any data associated with you (or such other user) within the Services if we deem that the participant has not observed these Terms or for any other reason at our sole discretion. Accordingly, you agree that SLF may delete your data and all related information as well as any data used in connection with our Services. SLF may also prohibit your or any other participant’s further access to the Services, with or without prior notice.

Consent to Communications

When you and other participants use the Services, you agree that we and other third parties may contact them with future communications, including without limitation, email marketing, telephone and text message marketing (including to mobile telephone numbers), and other forms of direct marketing, as well as online and offline advertising. We may share participants’ information with third parties for marketing purposes, unless you opt out, as described in our Privacy Policy.

By submitting information to this Website, you explicitly agree to be contacted by phone call, pre-recorded, and/or text message at the telephone or mobile number, that you have entered into the Website, by SLF and/or up to four (4) solar installers about their products or services. These calls/messages may be sent using automated telephone technology (including by use of auto-dialers and IVR), even if your telephone or mobile number is currently listed on any state, federal or corporate “Do Not Call” list. Message and data rates may apply. You are not required to give your consent here as a condition of any purchase.

We consider your privacy one of our highest priorities. Please refer to the Website’s Privacy Policy (and, if a California resident, the California Privacy Notice) for information and notices concerning our collection and use of your personal Information (including sale of your Information to third parties), as well as your rights to Opt Out if you do not want your personal information sold to a third party. You acknowledge and agree that any costs associated with receiving future marketing communications from us or our partners in connection with your use of the Website and Services are your sole responsibility.

Limited License to Use the Website and Services

You have a limited, personal, non-commercial, revocable, non-exclusive license to access and use the Website and the Services as described here. By accessing or using the Website or the Services, you represent and warrant that: (a) you are at least 18 years old (or at least 16 years old with legal parental or guardian consent); (b) you have not violated and will not violate these Terms; (c) you have not previously been suspended or removed from the Service; (d) you have the right, authority and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement; and, (e) you are not a competitor of SLF and are not using the Services for reasons that are in competition with SLF or other than for the Services’ intended purpose.

You may not use the Website or Services for any purpose that is prohibited by any law or regulation, or to facilitate the violation of any law or regulation. You may not use the Website or the Services for competitive reasons or to resell or redistribute the Website’s content without our prior express written consent. You may not attempt to use any “deep-link,” “scraper,” “robot,” “bot,” “spider,” “data mining,” “computer code” or any other automated device, program, tool, algorithm, process or methodology or manual process having similar processes or functionality, to access, acquire, copy, or monitor any portion of the Website, any data or content found on or accessed through the Website without prior express written consent of SLF.

You may not use the Website to obtain or attempt to obtain through any means any materials or information on the Website that has not been intentionally made publicly available either by public display on the Website or through accessibility by a visible link on the Website. You may not use the Website in a manner that would violate the security of the Website or attempt to gain unauthorized access to the Website, data, materials, information, computer systems, or networks connected to any server associated with the Website, through hacking, password mining or any other means.

You may not impersonate any person or entity, or falsely state or otherwise represent an affiliation with a person or entity in your use of the Website or our Services. You attest that any personal information you provide to us through the Website or the Services is correct and complete. If we determine in our sole discretion that information that you provide through the Website or the Services is not accurate or complete, then we are entitled to delete your data and prohibit your further use of the Services.

You may not interfere with, attempt to interfere with or otherwise disrupt the proper working of the Website, any activities conducted on or through the Website or any servers or networks connected to the Website, including accessing any data, content or other information prior to the time that it is intended to be available to the public on the Website.

You acknowledge and agree that you will not post or transmit to the Website any pornographic, obscene, profane, defamatory, libelous, threatening, unlawful or other materials which could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law or regulation. You so acknowledge and agree notwithstanding the fact that SLF or other parties may be involved in creating, producing or delivering the Website, may monitor or review transmissions, postings, or discussions. SLF assumes no responsibility or liability which may arise from such content by you, including but not limited to claims for defamation, libel, slander, obscenity, pornography, profanity or misrepresentation.

Disclaimer of Warranties

THE SERVICES (INCLUDING USE OF THE WEBSITE) ARE PROVIDED “AS IS” AND UNDER THESE TERMS AND CONDITIONS, SLF IS NOT SUBJECT TO WARRANTIES, EITHER IMPLIED OR EXPRESSLY STATED (OF ANY KIND), INCLUDING (BUT NOT LIMITED TO) IMPLIED WARRANTIES WITH REGARD TO SUITABILITY, MERCHANTABILITY, FOR A SPECIFIC PURPOSE AND/OR VIOLATION.

YOU AGREE TO USE THE SERVICES AT YOUR OWN RISK. SLF MAKES NO WARRANTIES OR GUARANTEES THAT THE WEBSITE OR THE SERVICES WILL BE WITHOUT ERROR OR NOT BE INTERRUPTED. YOU AGREE THAT YOU BEAR RESPONSIBILITY FOR ANY DAMAGES INCURRED AS A RESULT OF YOUR USE OF THE WEBSITE OR ANY OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND  THE SERVICES ARE PROVIDED TO PARTICIPANTS ON AN “AS IS,” “AS AVAILABLE,” AND “WHERE-IS” BASIS.

Third-Party Services Disclaimer

ANY COMMUNICATIONS, TRANSACTIONS, OR DEALINGS BY YOU WITH THIRD-PARTIES AND THEIR SERVICES ARE NOT THE RESPONSIBILITY OF SLF (INCLUDING, BUT NOT LIMITED, TO ANY SERVICES USED BY SPONSORS, AFFILIATES, CO-REGISTRATION, AND INTEGRATED CONTENT). YOU AGREE THAT SLF IS NOT LIABLE IN ANY WAY FOR DAMAGES OR COSTS AS A RESULT OF ANY OF YOUR USAGE OF THIRD-PARTY SERVICES, INCLUDING, WITHOUT LIMITATION, FEES ASSOCIATED WITH TELECOMMUNICATIONS, SURCHARGES, REGISTRATION FEES, AND SUBSCRIPTION CHARGES, AS WELL AS ATTORNEYS’ FEES AND COURT EXPENSES INCURRED AS A RESULT OF LITIGATION.

LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES SHALL SLF BE LIABLE FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OR BUSINESS INTERRUPTION, OR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, EVEN IF SLF HAS BEEN SPECIFICALLY ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES, INCLUDING (BUT NOT LIMITED TO) DAMAGES TO COMPUTER HARDWARE, SOFTWARE FAILURES, DATA FAILURES, LOSS OF PROFITS, DAMAGE TO GOODWILL, TELECOMMUNICATION EQUIPMENT FAILURES, OTHER EQUIPMENT FAILURES, DAMAGE AS A RESULT OF ACTS OF GOD, OR OTHER LOSSES.

THE MAXIMUM TOTAL LIABILITY OF SLF TO YOU FOR ANY AND ALL CLAIMS (WHETHER IN CONTRACT, TORT, OR OTHERWISE) UNDER THESE TERMS (INCLUDING THE Privacy Policy AND IF APPLICABLE THE CALIFORNIA PRIVACY NOTICE) IS ONE HUNDRED UNITED STATES DOLLARS ($100 USD).

UNDER THESE TERMS, YOU AGREE TO THE STATED PROVISIONS AND ASSUME THE RISK FOR USE OF THE WEBSITE AND THE SERVICES. THE LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, AND OTHER CLAUSES DISCLAIM ANY RESPONSIBILITY OF SLF FOR DAMAGES INCURRED. ALL PROVISIONS STATED IN THESE TERMS AND CONDITIONS ARE INDEPENDENT OF OTHER PROVISIONS. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

THE LIMITATION OF LIABILITY REFLECTS THE ALLOCATION OF RISK BETWEEN THE PARTIES. THE LIMITATIONS SPECIFIED IN THIS SECTION WILL SURVIVE AND APPLY EVEN IF ANY LIMITED REMEDY SPECIFIED IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THE LIMITATIONS OF LIABILITY PROVIDED IN THESE TERMS INURE TO THE BENEFIT OF SLF.

Indemnification

You agree to indemnify and hold harmless SLF, its affiliates, its officers, directors, agents and employees, as well as any third parties involved in the Services provided to you, against any asserted claims or suits made by any third party or any regulatory action brought by any entity, for any and all damages, losses, judgments or liabilities (including but not limited to reasonable attorneys’ fees) arising from or relating to: (i) any actual or alleged breach of this Agreement by you; (ii) any content, data or material that you submit, post, transmit, or otherwise provide to the Website (or to SLF or its partners) or on This Website; (iii) your conduct in connection with the Services or our users; (iv) your violation of any of the terms of this Agreement; (v) your violation of any rights of a third party; or, (vi) your violation of any applicable laws, rules, or regulations.

Links to Other Websites

You acknowledge and agree that although the Website may be linked to other websites, SLF neither directly nor indirectly expresses or implies any approval, association, sponsorship, endorsement or affiliation with any linked website, unless otherwise specifically stated in the Website. SLF has not reviewed all websites linked to the Website, is not responsible for the content of any other website linked to the Website, and makes no representations or warranties whatsoever as to the content or information contained on such websites. Any use of links by you to any other websites is at your own risk.

Binding Arbitration, Class Action / Jury Trial Waiver, Choice of Law

Agreement to Arbitrate

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, CONSUMER PROTECTION, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN YOU AND US (OR ANY OF OUR AFFILIATED ENTITIES OR OURS OR THEIR AGENTS, EMPLOYEES, PRINCIPALS, SUCCESSORS, OR ASSIGNS) ARISING FROM OR RELATING TO THESE TERMS, ITS INTERPRETATION, OR THE BREACH, TERMINATION OR VALIDITY HEREOF, OR THE RELATIONSHIPS WHICH RESULT FROM THESE TERMS (INCLUDING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, RELATIONSHIPS WITH THIRD PARTIES WHO ARE NOT SIGNATORIES TO THIS AGREEMENT), SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION BY A SINGLE ARBITRATOR, EXCEPT AS SET FORTH UNDER EXCEPTIONS TO AGREEMENT TO ARBITRATE BELOW. THIS INCLUDES DISPUTES ARISING OUT OF OR RELATING TO INTERPRETATION OR APPLICATION OF THIS “BINDING ARBITRATION AND CLASS ACTION / JURY TRIAL WAIVER” SECTION, INCLUDING ITS ENFORCEABILITY, REVOCABILITY, OR VALIDITY.

The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. This Section is subject to the Federal Arbitration Act, 9 U.S.C. sec. 1-16 (FAA), as amended. Any award of the arbitrator shall be final and binding on each of the parties and may be entered as a judgment in any court of competent jurisdiction. The arbitration proceeding will be limited solely to the dispute or controversy between you and us. YOU ACKNOWLEDGE THAT YOU ARE GIVING UP YOUR RIGHTS TO LITIGATE CLAIMS IN A COURT OR BEFORE A JURY WITH RESPECT TO ANY SUCH CLAIM. Nothing in this section shall be deemed to prohibit us from seeking an injunction or other equitable relief in any court of competent jurisdiction to protect or preserve our or our licensors’ rights in and to intellectual property or confidential information.

You agree that any claim or cause of action arising out of or related to this Agreement or your use of the Services must be filed within two (2) years after such claim or cause of action arose or be forever barred. The provisions of this section will survive termination of the Agreement.

Arbitration Procedures and Fees

The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes by a single arbitrator. The arbitration will be held in Boston, Massachusetts), United States or any other location we and you agree to. The AAA rules will govern payment of all arbitration fees.

Waiver of Jury Trial

EACH PARTY HERETO HEREBY IRREVOCABLY WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING DIRECTLY OR INDIRECTLY ARISING OUT OF OR RELATING TO THIS AGREEMENT OR ANY OF THE SERVICES (WHETHER BASED ON CONTRACT, TORT OR ANY OTHER THEORY). EACH PARTY HERETO (A) CERTIFIES THAT NO REPRESENTATIVE, AGENT OR ATTORNEY OF ANY OTHER PERSON HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT SUCH OTHER PERSON WOULD NOT, IN THE EVENT OF LITIGATION, SEEK TO ENFORCE THE FOREGOING WAIVER AND (B) ACKNOWLEDGES THAT IT AND THE OTHER PARTIES HERETO HAVE BEEN INDUCED TO ENTER INTO THIS AGREEMENT AND THE OTHER LOAN DOCUMENTS BY, AMONG OTHER THINGS, THE MUTUAL WAIVERS AND CERTIFICATIONS IN THIS SECTION.

Waiver of Class Actions

IN ANY DISPUTE, NEITHER YOU NOR ANY OTHER PERSON SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER AFFILIATES OR PERSONS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. YOU ACKNOWLEDGE THAT YOU ARE GIVING UP YOUR RIGHTS TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION WITH RESPECT TO ANY SUCH CLAIM.

If this specific paragraph is held unenforceable, then the entirety of this “Binding Arbitration and Class Action / Jury Trial Waiver” section will be deemed void.

Application of Laws

You acknowledge and agree that, although the information and materials on the Website website may be read throughout the world, the Website is designed and intended for use in the United States and your use of the Website will be construed and evaluated according to the laws of the United States. If you access the Website from another country, You are responsible for compliance with any and all applicable local laws. If the information and materials in the Website do not conform to the laws of the country where you access the Website, the information is not meant for you. This Website makes no representation that the information and materials contained in the Website are appropriate outside the United States. You agree that in the event that any dispute arises under this Agreement or your other use of the Website or the Services, the laws of the State of Wyoming shall apply without resort to its choice of law provisions or rules. You also agree to submit to the personal jurisdiction of the state and federal courts located in Boston, Massachusetts and further agree that the state and federal courts located in Boston, Massachusetts shall be the exclusive venue for the resolution of any dispute between SLF and you that is not subject to binding arbitration.

Exceptions to Agreement to Arbitrate

Either you or SLF may assert claims, if they qualify, in small claims court in the County of Suffolk, Massachusetts, or any United States county where you live or work. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Services, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights), without first engaging in arbitration. If the agreement to arbitrate is found not to apply to you or your claims, you agree to the exclusive jurisdiction of the state and federal courts located in Boston, Massachusetts to resolve your claim.

Secure Server Pages / Online Application Pages

Some of the pages on the Website used for you to provide information to us are certified as Secure Sockets Layer (SSL) pages as designated. We appreciate the importance of providing a secure environment on the Website and will take all reasonable and customary steps to protect the information you provide. Please use all means to protect your personal information, particularly if you are using a shared computer.

Intellectual Property Ownership

All information and content contained on or in the Website, including but not limited to text, images, video, audio and data are owned by and proprietary to SLF, its vendors and/ or licensors, and are protected by applicable copyright, trademark and trade secret laws. All rights not expressly granted by this Agreement are reserved solely to SLF, its vendors and/ or licensors. Except as otherwise specifically stated in this Agreement, you may not duplicate, display, distribute, sell, resell, reverse engineer, disassemble, decompile, make derivative works, or other use the information or content of the Website. Any unauthorized use by you may subject you to penalties or damages. SLF will enforce its intellectual property rights to the full extent of the law. Your use of the Serviced is for your own personal use, and any sharing of your account information, login, passwords, or the information, content and data provided by the Services, with any other person, firm or entity is strictly prohibited.

Digital Millennium Copyright Act

We are committed to full compliance with the Digital Millennium Copyright Act of 1998, as amended (“DMCA”). If you believe that your copyrighted work has been copied, reproduced, displayed, duplicated, performed, distributed, or otherwise infringed without your authorization and in a way that may constitute copyright infringement, you may provide notice of your claim to us, as set forth in the DMCA.

For your notice to be effective, it must include the following information:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

2. A description of the copyrighted work that you claim has been infringed upon;

3. A description of where the material that you claim is infringing is located;

4. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an e-mail address at which you may be contacted;

5. A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and,

6. A statement that the information in the notification is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

The foregoing information must be submitted to us at the following address:

Office: 30 N Gould St Ste R, Sheridan, WY 82801

Email: info [at] solarleadfactory [dot] com

Pursuant to Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability. If your user content or other information has been affected by reason of a notification under the DMCA (or you believe that your material has been mistakenly removed or disabled otherwise), you may make a counter-notification pursuant to sections 512(g)(2) and (3) of the DMCA. You will be liable for damages (including costs and attorneys’ fees) if you materially misrepresent that your user content or your activity is not infringing the copyrights of others. When we receive a counter-notification, we may reinstate the material in question.

To file a counter-notification with us, you must provide us, at the contact information listed above, with a written communication sent to us that sets forth the following items:

1. An identification of the URLs or other unique identifying information of material that we removed or to which we have disabled access;

2. Your name, address, telephone number, email address, and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located (or Boston, Massachusetts if your address is outside of the United States), and that you will accept service of process from the person who provided notification under the DMCA or an agent of such person;

3. A statement, under penalty of perjury, that you have a good faith belief that content at issue was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and,

4. Your physical or electronic signature.

Pursuant to Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability.

General Provisions

Entire Agreement

Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein.

No Waivers

No failure to exercise, and no delay in exercising, on the part of either party, any privilege, any power or any rights hereunder will operate as a waiver thereof, nor will any single or partial exercise of any right or power hereunder preclude further exercise of any other right hereunder. No waivers or amendments shall be effective unless made in writing and signed by a duly authorized representative of SLF.

Severability

If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.

Assignment

This Agreement will bind and inure to the benefit of each party’s permitted successors and assigns. Neither party may assign this Agreement without the advance written consent of the other party, except that SLF may assign this Agreement without consent to an affiliate or in connection with a merger, reorganization, acquisition, or other transfer of all or substantially all of its assets or voting securities. Any attempt to transfer or assign these Terms except as expressly authorized under this paragraph will be void.

No Agency Relationship Created

No agency, partnership, joint venture, or employment is created as a result of this Agreement, and you do not have any authority of any kind to bind SLF (or any of its related parties) in any respect whatsoever.

Force Majeure

SLF shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond SLF’s reasonable control. Neither you nor we shall be held responsible for any delay or failure in performance hereunder caused by acts of God (or natural disasters), terrorism, strikes, embargoes, fires, war, or other causes beyond the affected party’s reasonable control.

Privacy Policy

Privacy Policy

Effective Date: January 1, 2020

Last Updated: January 1, 2020

Your privacy is very important to all of us at SolarLeadFactory LLC (“we” or “our”). This Privacy Policy describes how we, as the owner of this website, collects, uses, and shares consumer information collected through understandsolar.com and its sub domains and sub URLs when a user (“You” or “Your”) interacts with this site or use the Services as described in our Terms of Service (the “Services”).

Changes will be notified to You by revising the date at the top of the Policy. You can check this page when You access the website to ensure You are reading the current version of our Privacy Policy.

If You have concerns or questions about privacy and the use of any personal information You may have entered into our website, contact privacy [at] solarleadfactory [dot] com. You may have a right to delete Your personal Information that we have collected or otherwise received. Please read more about about your rights here or click here to opt-out online.

Finally, this Privacy Policy does not apply to any third-party websites and apps that You may use, including any that are linked to in our Service. You should review the terms and policies for third-party websites and apps before clicking on any links.

Collection of Information

Personal Information we may have in our possession about You.

In order to provide Services to You, which is the core purpose of Your using our website, we may from time to time collect personal information about You.

This personal information (“Information”) could be one or more of the following:

  • Information that You specifically opt in to enter, such as Your name, e-mail address, postal address, phone number(s), utility company, utility bill information, property shading, property type, ownership, and/or other information provided to request quotes from one or more of our partner solar companies;
  • If You choose to log in using a social media login account, such as Facebook, we could be given access to details of Your social media account;
  • In order to provide You targeted location services, we may log and use Your IP address or details of the device, operating system or mobile network You are using to browse our site;

How we use Information about You.

We use the Information we collect to provide, maintain, and improve our Services. Specifically, we may also use the Information we collect to:

  • Send You technical notices, updates, security alerts, support and administrative messages and to respond to any requests You may have;
  • Communicate with You about products, services, offers, and events offered by understandsolar.com or solar companies listed on our site;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Detect, investigate and prevent fraudulent information being entered in our site;
  • Personalize services and information on pages of our website to suit Your needs and location; and
  • Carry-out any other purpose described to You at the time the information was collected.

Additionally, we may also use Your personal data to confirm information about Your home, phone number, and email address, and to better ascertain whether You qualify for going solar. This information could include information about home type, home value, length of home ownership, title information, name/phone matches, and other information provided by third-party databases.’

How we share Your Information, including sales of Your Information.

To deliver our Services, we may share (including sell) Information we receive or collect about You as follows or as otherwise described in this Privacy Policy:

  • We may share information we receive about You with our service providers who need access to such information to provide Services to us on our behalf.
  • We may also share (including sell) information (including Your name, e-mail address, postal address, phone number(s), utility company, utility bill information, property shading, property type, ownership, and/or other information) from comments that You have posted on our website, forms You have filled out, and other submissions, with our business partners, who may use those submissions for analysis and marketing purposes.
  • We may disclose information if we have a good faith belief that we are required to do so to comply with the law or legal process, such as in response to subpoenas, courts orders, or requests by government authorities, law enforcement authorities, courts, or regulators, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • We may also disclose information if we believe Your actions are inconsistent with our user agreements or policies, or to protect the rights, property or safety of understandsolar.com, SolarLeadFactory LLC or others.
  • As we continue to develop our business, we may sell, buy, merge or partner with other companies or businesses, or sell some or all of our assets. In such transactions, or during related negotiations, we may share (including sell) user information.
  • We may share information between and among understandsolar.com, SolarLeadFactory LLC, and any current and future parents, affiliates, subsidiaries and other companies under common control or ownership.

Links to other websites.

The Services may contain links to other websites and services. We are not responsible for the privacy policy or other polices/practices employed by sites and services linked to or from our Services nor the information or content available there.

Sharing/Selling Your personal information with third parties.

Your personal information will only be shared with (including selling to) third parties, such as solar providers, where You have requested us to do this or requested us to provide a Service to You that requires us to do so (for example if You request us to solicit competing quotes from solar companies with Your Information, then Your Information would be sent to these companies only). In such case, we are not responsible for the privacy policy or other polices/practices employed by such third parties or their services linked to or from our Services nor the information or content available there.

We sell the Information that You specifically opt in to provide to us, such as Your name, e-mail address, postal address, phone number(s), and/or other information provided, to third parties – generally, one or more of our partner solar companies – so that they can provide solar quotes and other related information to You. If You do not want Your personal information sold to a third party, read more about about Your rights here or click here to opt-out online.

Advertising tracking pixels and other personal information we receive from third parties.

From time to time we pay advertise the content and tools on understandsolar.com by way of adverts on other websites, such as Google Adwords, Google Display and Facebook advertising. These third party advertisers use tracking cookies and pixels and feedback information to us on Your interaction with our adds on their platform. Such information does not identify You personally and You can prevent these third party advertising platforms from tracking Your interaction in accordance with the settings and privacy policies of those third party platforms. We are not responsible for the privacy policy or other polices/practices employed by sites and services nor the information or content available there.

Privacy Complaints / Deletion / Access Requests.

If You have a concern about Your Personal Information, direct such complaint through our online portal or by e-mail to privacy [at] solarleadfactory [dot] com. If You feel that such complaint is not resolved appropriately, please refer to the binding arbitration provisions of the dispute resolution section of the Terms of Service.

You (or Your authorized representative) may free of charge have the right to (1) review what Personal Information we have collected or otherwise received about You in the 12 month period preceding the review request, and (2) have Your Personal Information deleted from our systems. With respect to deletion requests, if You provided Your Information to us to receive communications about products, services, offers, and events offered by understandsolar.com or solar companies listed on our site, please note that in all cases we will retain (and not delete) Your personal Information in our internal Do Not Call list.

Your personal information may also not be deleted by us if it is necessary for us to maintain Your personal Information in order to:

(1) Complete the transaction for which the personal Information was collected, provide a good or service requested by You, or reasonably anticipated within the context of our ongoing business relationship with You;

(2) Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

(3) Debug to identify and repair errors that impair existing intended functionality;

(4) Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

(5) To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business;

(6) Comply with a legal obligation;

(7) Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information; or,

(8) As otherwise permitted by law.

If You (or Your authorized representative) would like to review or delete Your personal Information in our records, please direct such request through one of the following methods:

  • Our online portal by e-mail to privacy [at] solarleadfactory [dot] com;
  • Through the link provided at /opt-out/;
  • By e-mail, to privacy [at] solarleadfactory [dot] com; or,
  • By calling, toll-free (855) 915-2876.

Upon verifying Your request and determining that You are entitled by law to the requested action, we will provide the information You (or Your authorized representative) have requested within 45 days. If we are not able to provide it within that period, we will notify You and provide it within 90 days of the initial request.

Cookies and Trackers.

Most web browsers are set to accept cookies by default. If You prefer, You can usually choose to set Your browser to remove or reject browser cookies, although some Services may not function properly if You disable cookies. Also, this site uses Google Analytics. To opt out of Google Analytics please visit www.google.com/settings/ads.

Contact us

If You have any questions or concerns about this Privacy Policy or our data practices, You can reach us at:

Office: 30 N Gould St Ste R, Sheridan, WY 82801

Email: privacy [at] solarleadfactory [dot] com

Phone: (415) 562-4985